Scammers are calling USPS® customers and using a technique known as Caller ID Spoofing to make these calls appear to originate from a USPS phone number. The caller will explain that there is a package waiting to be delivered, but only after personal information is verified. Don’t take the bait. The U.S. Postal Service® does not call customers about package deliveries and they will never request personally identifiable information for delivery verification purposes.
Protect Yourself From Fraudulent Phone Calls
Contact USPS if you have questions
If you received a call about a package delivery, contact USPS with questions.
Don't give out personal information
Never provide personal information during a phone call that you did not initiate.
Report calls about package delivery
If you do receive such a call about a package delivery, record the number on your caller ID and call the Postal Inspection Service at 1-877-876-2455.
Have You Witnessed This Scam?
If you’ve been affected by a USPS phone call scam, we want to help. Please report the crime by calling 1-877-876-2455.Report Now