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Mail & Package Theft

Each year, Americans trust the U.S. Postal Service® with billions of letters and packages, and the vast majority of those arrive safely at their intended destinations. But there are always thieves who will target the mail. Postal Inspectors investigate these crimes and arrest thousands of mail and package thieves each year. Still, there are extra steps you can take to ensure your mail arrives safely at its destination.

Protect Yourself

Follow and share these tips to help protect yourself and others against mail and package theft.

  • Promptly pickup mail

    Try not to leave letters and packages in your mailbox or at your door for any length of time.

  • Inquire about overdue mail

    If you do not receive a check, credit card, or other valuable mail you’re expecting, contact the sender as soon as possible and inquire about it.

  • Don't send cash

    Be careful about what you send. Don’t risk sending cash in the mail.

  • Arrange for prompt pickup

    If you cannot be home to receive a package, make another arrangement or use the USPS Hold Mail Service.

  • Use Hold for Pickup

    When shipping packages, use the Hold for PickUp option, and the recipients can collect the package at their local Post Office™.

  • Request signature confirmation

    When mailing something important, consider requesting Signature Confirmation™ for the intended recipient.

  • File a change of address

    If you move, make sure you file a change of address with the Postal Service and let your financial institutions know as well.

From 2018-2023, Postal Inspectors arrested almost 9,000 suspects for theft of mail and packages.


Report a Crime

Are you a victim or have you witnessed a mail-related crime? Alert Postal Inspectors to the problem and prevent others from being victimized.

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