Our Investigation starts with your report

If you have witnessed or fallen victim to a crime, take action by finding the right form below. Or visit our Victim Help Resources page for additional tools and contacts.

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What type of crime are you reporting?

Mail Fraud

Report suspected fraud and scams related to the U.S. Mail™, including:
  •    sweepstakes scams
  •    lottery scams
  •    online auctions
  •    chain letters
  •    investments
  •    romance scams

Report

Mail Theft

Report suspected mail theft, and other mail-related crimes, tips or incidents: REPORT


Or call USPIS:1-877-876-2455

Call 911 to report an active crime in progress.

For delivery delays or service issues, visit the U.S. POSTAL SERVICE® HELP PAGE.


For Tips & Prevention:
LEARN MORE >

Report

Counterfeit Stamps

Report vendors and websites suspected of selling counterfeit stamps HERE.

Learn More

Scam Emails/Texts

To report any suspicious texts or emails related to the U.S. Postal Service® or specifically about package delivery failure:
  •    Forward the text or email to spam@uspis.gov
  •    Delete the text or email

Learn More

Identity Theft

Stolen personally identifying information via the US mail that has or could lead to access to your financial accounts.

Report

Cybercrime

Crimes committed via the Internet or aided by computer devices by intruders seeking access and information to exploit or steal.

Report

Child Exploitation

Offenses using a minor for personal or financial gain, including child pornography online and through the mail.

Report

USPS Employees or Service

Contact the U.S. Postal Service® with comments about personnel, facilities, or services: USPS INQUIRTY

Contact OIG to report USPS employees suspected of tampering with/stealing mail:
OFFICE OF INSPECTOR GENERAL.

Call 911 to report an active crime in progress.

Contact USPS

Suspicious Mail

To report mail bombs, dangerous chemicals, or any substance in the mail that may cause harm call USPIS: 1-877-876-2455 and say “Emergency.”

Call 911 if medical attention is needed.

What to do in case of suspicious mail:

Learn More

NOTICE:
You will be leaving USPIS.GOV and redirected to USPS.


  1. 1. You will arrive at USPS/Email Us.

  2. 2. To begin a report for ALL types of mail pieces, select the WHERE IS MY PACKAGE icon on the page.

  3. 3. A form will appear. Fill out the entire form and provide as much information as possible.

  4. 4. The information provided will generate a report.

Leave uspis.gov and begin report.

NOTICE:

You will be leaving USPIS.GOV and redirected to USPS.


  1. Go to: https://emailus.usps.com/.(opens a new window)
  2. If you have a tracking number, enter it.
  3. No tracking number, click on Where is my mail?
  4. Answer: Was the mail piece destined for a U.S. address?
  5. Go to: What's the reason for your inquiry?
  6. Select: Daily Mail Delivery from the options.
  7. Select: Theft of Mail as the reason for your email.
  8. Provide as many details as possible.



Leave uspis.gov and begin report.