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Change of Address Scams

In 2021, the U.S. Postal Service processed 36 million address changes for customers. Changing your address is free in-person at your local post office. When a change of address is submitted on, the Postal Service charges $1.10 for an identity validation fee. But Postal Inspectors are finding that some postal customers paid more for a change of address on other websites. These sites can charge up to $40 to change the address and, in some cases, the changes never get made.

It’s Free In Person (Change-of-Address Scam)

Change of address requests can be free. Watch to see how scammers get people to pay more than they need to.

Protect Yourself From False Change of Address Scams

  • Visit®

    Visit® or your local Post Office™ to process any change of address.

Have You Witnessed This Scam?

If you’ve been affected by a change-of-address scam, we want to help. Please report the crime.

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