0:00 With tax season upon us, scammers resort to all kinds of ways to steal your information - and your tax refund. 0:07 Hi. I'm Andrea Avery, United States Postal Inspector. 0:10 Scammers often target victims by posing as IRS agents. You may think you would never fall for this, 0:18 but more than 59 million Americans lost money in a phone scam last year. 0:22 The scammer often goes to great lengths to come across as legitimate. 0:27 They will use a technique called 'spoofing' to manipulate your caller ID so it appears the call is coming from the IRS. 0:34 The phone call may be about a real or pretend tax payment, and the caller will threaten you with arrest if you don't pay them immediately. 0:42 The caller may even give you a fake name or phony IRS badge number. 0:47 The minute a so-called IRS agent asks you for personal information, you know it's a scam. 0:53 Be smart. Knowledge is the best tool you can use to protect yourself against falling victim to an IRS scam. 1:00 For more information on scams, visit USPIS.gov.