I said what's wrong you know what's wrong well I've been in an accident and I have two black eyes I broke my nose and I have stitches Genevieve was panicked when the person claiming to be her grandson told her he had been in an accident and hit another car what happened next now you have to talk to this gentleman he's gonna talk to you the second person claimed he was an attorney who needed a payment to keep Genevieve's grandson out of jail in order for him to not have this record and not have a jail sentence you're gonna have to pay lawyer fees the unusual fee $9,000 in iTunes cards so Genevieve immediately went to a store to buy them I was so scared because he had me so scared you know that you'll just ruin it all no house and jail some may have found the request for iTunes cards suspicious but Genevieve had no idea what the cards even were postal inspectors say suspects always use a sense of urgency in these cases time was of the essence in her mind she didn't know if he was injured they're claiming that he has a broken nose she's unsure if he's receiving medical attention that was one red flag if they tell you to keep it a secret let that be a red flag call and verify the facts that they're telling you don't be quick to act be quick to think I cannot believe that I fell for this in this case Genovese family happened to stop by her house and she quickly realized her grandson was at work not in jail how did the scam artist know her grandson's name social media may be to blame my daughter took all my information off Facebook I only want to be on it I don't even want to be on it anymore