and you can't push an impression eloise Bankard is talking about a call from a telemarketer the pitch an extended car warranty I said well I couldn't afford to to buy that oh and then it goes on well what's gonna happen if something happens to the car and it breaks down who's gonna pay for it and on and on and then don't you have a credit card Eloise gave the man her credit card information for a $200 down payment that's where I made the mistake she is not alone your auto warranty is expired or will expire shortly thousands of consumers are bombarded by robo calls or mailings about car warranties every year most of them authorities say are completely deceptive customers or victims believed that they were buying a continuation of their manufacturers warranty and reality these were just service contracts what's the difference a service contract covers just some repairs versus a warranty underwritten by a car manufacturer the victims did receive a small amount of coverage but it was nowhere near what it was they were expecting based on the phone call and if consumers try to call for a refund well it was frustrating every time you try to call and they they never would answer I talk to you postal inspectors say anytime you're dealing with a telemarketer be careful ask for details on the refund policy get it in writing before any payments are made